customs duties and import taxes for the order may vary from country to country. Buyers are responsible for these charges and buyers should inquire their local post office and custom before ordering to clarify the charges.
Archives: FAQs
Why Bancontact, SOFORT, Giropay, EPS (Austrian), iDeal and Przelewy24 (P24) payment option are not showing at checkout?
You need to choose Euro as the display currency in order for Bancontact, SOFORT, Giropay, EPS (Austrian), iDeal, Przelewy24 (P24) payment options to be shown at the check out page.
Why is my order being canceled and refunded before it shipped?
We will cancel and refund your order if the item is out of stock, damage before the order shipped or issue with shipping such as airmail service is being canceled from Hong Kong to the destination country.